Privacy Policy

At HSSMI, we’re committed to protecting and respecting your privacy.

This Policy explains when and why we collect personal information about people who engage with us, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By engaging with us, you’re agreeing to be bound by this Policy.

Use Of Google Analytics

The Website uses analytics services provided by Google Analytics. GOOGLE ANALYTICS refers to a set of tools used to collect and analyse usage statistics, enabling us to better understand how people use our Website. This, in turn, enables us to improve the Website and the products and AR experiences offered through it. You do not have to allow us to use these cookies (please see “Enabling & Disabling of Cookies” below); however whilst our use of them does not pose any risk to your privacy or your safe use of our Website, it does enable us to continually improve our business.

This site uses GOOGLE ANALYTICS which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.For more information on GOOGLE ANALYTICS cookies, see the official GOOGLE ANALYTICS page.

The GOOGLE ANALYTICS services used by the Website set and use cookies to gather the required information; certain of these Cookies may be placed automatically on your Device when you decide to visit the Website and it may not be possible to obtain your prior consent. You may remove these cookies and prevent future use of them by following the steps set out below: “Enabling & Disabling of Cookies”.

The GOOGLE ANALYTICS services used by the Website use the following cookies. These cookies are not strictly necessary:
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These cookies are used to collect information about how visitors use our Website. We use this information to compile reports and to help us improve the Website. The cookies collect information in an anonymous form, including the number of visitors to the Website, where visitors have come to the Website from, the pages they visited and for how long.

Any questions regarding this Policy and our privacy practices should be sent by email to or by writing to HSSMI Ltd, The Bagel Factory, Units A – C, 52-54 White Post Lane, E9 5EN

Who are we?

We’re HSSMI, a manufacturing innovation organisation. HSSMI Ltd is a not for profit organisation limited by guarantee (no. 09565046). HSSMI Trading Ltd is a wholly owned subsidiary of HSSMI Ltd (no. 09036712) The registered address is HSSMI Ltd, The Bagel Factory, Units A – C, 52-54 White Post Lane, E9 5EN

How do we collect information from you?

We obtain information about you when you use our website, when you contact us about products and services, if you register to receive our newsletters or if we have implemented a contract, NDA, MOU or other Agreement with you.

Our legal basis for processing your personal data

We must have a valid, lawful basis to process your personal data. The table below identifies the lawful basis for each class of activity that we may be conducting with you.

Processing Purpose GDPR Legal Basis Justification
Sending you a regular newsletter and/or updates on our offers and services. Contract Sending you a regular newsletter and/or updates on our offers and services. Consent You have provided consent to process your personal data for these purposes. You have the right to withdraw this consent at any time.
Developing or implementing a contract and/or financial transaction with you Contract Developing or implementing a contract and/or financial transaction with you Contract The processing is necessary to implement a contract with you or the organisation you represent. We also need to comply with legal requirements (e.g. tax law).
Preparation or discussion related to potential:
Partnership Agreement.
Legitimate interest In our case the legitimate interests can be our own interests or the interests of third parties. They can include commercial interests, individual interests or broader societal benefits. We use your data in ways you would reasonably expect and which have a minimal privacy impact.

What type of information is collected from you?

The personal information we collect might include your name, address, email address, company name, IP address, and information regarding what pages are accessed via our website and when.

How is your information used?

We may use your information to:

  • contact you regarding an enquiry you have made to us;
  • to carry out our obligations arising from any contracts entered into by you and us;
  • seek your views or comments on the services we provide;
  • notify you of changes to our services;
  • send you communications which you have requested and that may be of interest to you
  • process a contract, agreement, NDA or job application

We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract or agreement that you hold with us. Where we have conducted a financial transaction with you, we are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed.

Who has access to your information?

Without your express written permission, we will not:

Sell or rent your information to third parties

Share your information with third parties for marketing purposes.

Your choices

You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct communications from us about the work we do or our exciting products and services, then please contact

We will not contact you for marketing purposes by email or phone unless you have given your prior consent. You can change your marketing preferences at any time by contacting us by email to

How you can access and update your information

The accuracy of your information is important to us. We’re working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, please email us at:

You have the right to ask for a copy of the information HSSMI holds about you. Please do so by putting your request in writing to HSSMI Ltd, The Bagel Factory, Units A – C, 52-54 White Post Lane, E9 5EN

Security precautions in place to protect the loss, misuse or alteration of your information

When you give us personal information, we take steps to ensure that it’s treated securely.

Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. All the personal data we process is processed in the UK however for the purposes of IT hosting and maintenance this information is located on servers within the European Union. No 3rd parties have access to your personal data unless the law allows them to do so.If something goes wrong, a procedure is in place to detect, report and investigate a personal data breach.


We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively. We may also use your personal information to detect and reduce fraud and credit risk.

Use of ‘cookies’

Currently the HSSMI website does operate the use ‘cookies’.

Links to other websites

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third-party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third-party site and recommend that you check the policy of that third-party site.

16 or Under

HSSMI will not collect or process any data for a child under the age of 16

Automated Decision Making

Automated decision-making means making a decision about you using no human involvement e.g. using computerised filtering.  No decision will be made about you solely on the basis of automated decision making.

Review of this Policy

We keep this Policy under regular review. This Policy was last updated in May 2018.

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office